/* Support LP — giant 24/7 + SLA grid + incident log */
.hero-support {
  padding: clamp(3rem, 10vh, 6rem) 0 2rem;
  text-align: center;
}

.hero-support .big {
  margin: 0 0 1rem;
  font-family: var(--mono);
  font-weight: 500;
  font-size: clamp(4.5rem, 18vw, 9rem);
  line-height: 0.9;
  letter-spacing: -0.05em;
  color: var(--accent);
}

.hero-support h1 {
  margin: 0 0 1rem;
  font-family: var(--mono);
  font-weight: 500;
  font-size: clamp(1.6rem, 4vw, 2.4rem);
  letter-spacing: -0.03em;
}

.hero-support .lead {
  margin: 0 auto 1.75rem;
  max-width: 34rem;
  color: var(--text-muted);
  font-size: 1.1rem;
}

.hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  justify-content: center;
}

.sla-grid {
  display: grid;
  gap: 1px;
  background: var(--border);
  border: 1px solid var(--border);
}

.sla-card {
  background: var(--bg);
  padding: 1.5rem 1.25rem;
  text-align: left;
}

.sla-card .k {
  display: block;
  margin-bottom: 0.75rem;
  font-family: var(--mono);
  font-size: 0.72rem;
  color: var(--accent);
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.sla-card h3 {
  margin: 0 0 0.4rem;
  font-family: var(--mono);
  font-size: 1.15rem;
  font-weight: 500;
}

.sla-card p {
  margin: 0;
  color: var(--text-muted);
  font-size: 0.95rem;
}

.log {
  border: 1px solid var(--border);
  font-family: var(--mono);
  font-size: 0.78rem;
}

.log-row {
  display: grid;
  grid-template-columns: 5.5rem 1fr;
  gap: 1rem;
  padding: 0.9rem 1.1rem;
  border-bottom: 1px solid var(--border);
  color: var(--text-muted);
}

.log-row:last-child {
  border-bottom: 0;
}

.log-row .t {
  color: var(--text-dim);
}

.log-row .ok {
  color: var(--accent);
}

.contact-grid {
  display: grid;
  gap: 2rem;
}

@media (min-width: 800px) {
  .sla-grid {
    grid-template-columns: repeat(3, 1fr);
  }

  .contact-grid {
    grid-template-columns: 1fr 1.05fr;
  }
}